Return & Refund Policy – StyleVeil

At StyleVeil, we are committed to providing our customers with the highest quality products and a positive shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Retail Orders

We accept returns for retail orders under the following conditions:

  • Eligibility for Returns:

    • The product is defective, damaged, or not as described.

    • The return request is made within 3 days of delivery.

    • The product is in its original condition, unused, and with all tags attached.

Return Process: To initiate a return, please contact our customer service team within 3 days of receiving your order. You can reach us via email at support@styleveil.com or through WhatsApp at +971545117599. After confirming the eligibility, we will guide you through the return process and provide the necessary instructions.

Refund Process: Once we receive and inspect the returned product, we will process your refund. Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the product is defective or damaged.

Wholesale Orders

No Returns for International Wholesale Orders:
Please note that wholesale orders are non-returnable. We strongly recommend that wholesale customers carefully review all order details before purchasing. If you receive a defective or damaged item in your wholesale order, please contact us immediately so we can assist you with a resolution.

Contact Us

If you have any questions or need assistance with a return, refund, or order inquiry, please contact us:

Thank you for shopping with StyleVeil! We are committed to providing you with the best products and customer service. We value your satisfaction and are here to assist you with any concerns.