General Questions

1. What products does StyleVeil offer?

We specialize in premium quality Abayas, Hijabs, Niqabs, and Khimars. Our collections are designed to combine elegance, comfort, and modesty.

2. Do you offer wholesale and retail options?

Yes! We cater to both wholesale and retail customers. Wholesale buyers enjoy factory-direct prices and customization options.

3. Where is StyleVeil based?

We have factory in Dubai, UAE, and have our own manufacturing facility to ensure the highest quality standards.

Ordering & Payment

4. How do I place an order?

You can place an order directly through our website www.styleveil.com or contact us via WhatsApp at +971545117599 for assistance.

5. What payment methods do you accept?

We accept the following payment methods:

  • Bank Transfer

  • PayPal

  • Western Union

6. Is my payment information secure?

Yes, we use secure payment gateways and SSL encryption to protect your information.

Shipping & Delivery

7. Do you ship worldwide?

Yes, we offer worldwide shipping through trusted carriers like DPD, FedEx, DHL, Aramex, and UPS.

8. How long does shipping take?
  • Wholesale Orders: 10 to 20 days for preparation, plus 5 to 10 working days for transit.
  • Retail Orders: 2 to 4 days for preparation, plus 3 to 5 working days for transit.
9. What are the shipping costs?

Shipping costs are calculated based on the weight of your order. Orders over 50 pieces enjoy reduced shipping costs.

10. Do I have to pay customs fees?

Customs fees and import taxes are the customer’s responsibility, except for wholesale orders shipped via DPD.

Returns & Refunds

11. What is your return policy?

  • Retail Orders: We accept returns within [Insert Number] days for defective or damaged products. Customers are responsible for return shipping costs.

  • Wholesale Orders: All international wholesale orders are final and non-returnable as they are made-to-order.

12. How do I request a refund?

Contact us at customer-service@styleveil.com with your order number and details. Refunds are processed within 7 days of approval.

Wholesale Questions

13. What are the minimum order quantities for wholesale?

  • All  Abayas: 10 pieces (any size) each design

  • MOQ: 50 pieces

  • Hijab: 12 pieces (4 pieces per color)

  • Niqab: 12 pieces

  • Khimar: 6 pieces (per color)

14. Do you offer custom branding for wholesale orders?

Yes, we provide custom brand labeling for wholesale customers. Contact us for more details.

15. Can I customize wholesale orders?

Absolutely! We offer customization options for wholesale orders. Share your requirements, and we’ll bring your vision to life.

Product Care

16. How do I care for my Abaya or Hijab?

  • Hand wash or use a gentle machine cycle with cold water.

  • Avoid bleach and harsh detergents.

  • Air dry to maintain fabric quality.

17. What materials are used in your products?

We use high-quality fabrics like chiffon, crepe, Nida, CY, Linen, Silk, satin, Zoom, Tiktok, anti crepe and jersey to ensure comfort and durability.

15. Can I customize wholesale orders?

Absolutely! We offer customization options for wholesale orders. Share your requirements, and we’ll bring your vision to life.

Still Have Questions?

If your question isn’t answered here, don’t hesitate to contact us: